Collect vs. Act

Everyone collects feedback.
Signal acts on it.

Your team already collects thousands of signals every week — Zendesk tickets, Intercom chats, NPS surveys. Signal reads all of it, clusters what's related, and delivers the three things that actually need action. Before the backlog becomes a crisis.

87% of collected feedback never drives a decision
faster from signal to shipped fix
signal — live feed
09:51 ZENDESK 3 tickets mention "export fails on Safari" — no bug filed HIGH
09:49 NPS Score drop: 62 → 48. Linked to checkout flow update HIGH
09:47 GONG 15 calls flag "API is slow" — first mention in 6 weeks MED
09:44 APPSTORE Review: "Great tool but onboarding is a nightmare. 2 stars." MED
09:42 INTERCOM "PDF export broken" mentioned 4× today — up from 0 HIGH
09:38 SLACK CS team: "churn rate climbing, Q3 target at risk" HIGH
scanningintercomzendeskgongappstorereddit

Signal sees what you miss

Most teams only find out about problems when users start churning. Signal watches every channel — raw product feedback before it becomes a crisis.

Support Tickets
Zendesk, Intercom, Help Scout
Sales Calls
Gong, Chorus, Zoom IQ
Reviews & NPS
App Store, Google Play, NPS surveys
Customer Community
Intercom, Slack, Reddit, Discord
Product Analytics
Mixpanel, Amplitude, Heap
User Interviews
Recorded calls, transcripts, notes

Surfaces what matters. Runs on its own.

No dashboards to configure. No tags to maintain. Signal watches every channel, clusters related feedback, and alerts you when something actually changes.

01

Autonomous insights

Signal continuously clusters related feedback across Zendesk, Intercom, NPS, reviews, and calls. You see the top three issues by impact — already ranked, already explained.

02

Zero-setup integrations

OAuth into Intercom and Zendesk in under 60 seconds. No data warehouse. No engineering work. Signal handles ingestion, dedup, and enrichment the moment you connect.

03

Real-time alerts

The moment a pattern crosses your threshold — a spike in churn risk, a new bug class, an emerging competitor mention — Signal posts to Slack and emails the owner. Not on Friday. Right now.

What teams say after a week with Signal

Placeholder quotes from illustrative personas. Swap in real customer copy once references are confirmed.

We were reading tickets in triage on Monday and shipping fixes based on Signal's brief by Wednesday. The team stopped arguing about priorities.

Maya Chen
Head of Product · Series B SaaS

It found a billing bug that had been buried in 400 tickets for two weeks. We would have found it eventually. Probably.

Devon Park
VP Engineering · Fintech

The weekly brief replaced our Monday standup topic. Now the team shows up already aligned on the three things that matter.

Aisha Rahman
Director of CX · B2C Marketplace

A feedback tool, not a roadmap tool.

Productboard helps PMs tag and organize product feedback into a roadmap. Signal ingests everything, ranks it for you, and tells your team what to ship this week.

Productboard
Signal
Setup time
Hours of admin work
60 seconds
Manual tagging required
Yes — by every PM
No
Channels covered
Support tickets only
Support, calls, reviews, NPS, community, analytics
Output format
Static roadmap board
Weekly prioritized brief
Price per maker
$59 / maker / month
Flat pricing
Time to first insight
Days of configuration
First brief within 24 hours

// Signal replaces the product feedback tagging, the dashboard, and the Monday meeting.

The problem
"By the time you notice a pattern in your product, it has already cost you customers, revenue, or credibility."

Product teams have never had more data. And yet, the most important signals still surface too late — or never surface at all.

You check Zendesk on Monday. Gong on Tuesday. App Store reviews on Wednesday. By Thursday, you've lost context. By Friday, something important happened in a channel you didn't open.

The tools weren't built to talk to each other. And no human has time to read everything.

What we built

An AI agent built to deliver autonomous insights from every channel, all the time. It thinks like a senior PM who has read every ticket, every review, every call transcript, and can tell you, in plain English, what's actually broken — and what you should do about it.

Signal runs while you sleep.

No more playing catch-up with your own product. Signal watches everything, learns the baseline, and tells you the moment something matters.

Built for product teams who want to win before they fall behind.

Try Signal free.

Connect Intercom or Zendesk in 60 seconds. Get your first prioritized brief within 24 hours. No credit card. Cancel anytime.

// Free for the first 14 days. Then flat pricing per team, per month.